2021 BBB TORCH AWARD WINNER: NEW HONOR, OLD VALUES
By: Kate Huffman
The ROP Shop would like to thank the Better Business Bureau of Northern Indiana for honoring us with the BBB Torch Award for 2021. We’re humbled not only to receive this award but also to be part of this wonderful community.
As stated on the BBB’s website, “The Torch Awards is the most prestigious honor the BBB can present to a business or individual. Recipients not only believe in the high standards promoted by the BBB but live it out. The awarded company encourages and supports ethical business practices and leadership while acting on them and continuously integrating them into daily practices.”
Our goal here at The ROP (Rugged Outdoor Products) Shop has always been to create the best experience possible. Our fast and FREE* shipping, excellent customer service, expansive variety of products, and affordable prices are all our company cornerstones. We want to build trust with our customers.
But it isn't only about our customers. Without an incredible team, we can't provide the best service. Our associates are our company. Without them, we couldn't ship orders as accurately or as quickly. We wouldn't be able to provide such affordable prices or the best customer service in the business. And we certainly wouldn't have been nominated for such a prestigious award.
"Our business and mission is keeping faith, family, and our customers the focus."
- Landon Gerber
The Better Business Bureau of Northern Indiana similarly honored other members of our community. The recipients for the Torch Awards for 2021 are as follows:
Small Business of Integrity (under 50 employees): M&M Home Remodeling (Crown Point)
Medium Business of Integrity (50-100 employees): The ROP Shop (Bluffton)
We'd like to acknowledge our fellow businesses for their significant contributions to our community. Thank you for your commitment to ethical business practices and for creating marketplace trust. Together, we can continue to make Northern Indiana a better place.
As stated by owner Landon Gerber, "Our business and mission is keeping faith, family, and our customers the focus." We've come a long way since selling lawn mower manuals online in 2009. And we couldn't have done it without our customers, our associates, and our community. It truly is an honor and a privilege to be on this journey. We can't wait to see where the next few years take us.
*Free shipping is within the lower 48 states on standard shipping. Shipping fees may apply to Alaska, Hawaii, International, and expedited shipping.
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The Wells County Chamber of Commerce held its 106th annual dinner and awards program, with the top honors going to John Reinhard as the Citizen of the Year, Outdoor Concepts (Steve, Gayla, and Landon Gerber) as the Business of the Year (The ROP Shop's parent company), and Ginny Vogel (Bluffton-Harrison Elementary School), Dee Yonker (Lancaster Central Elementary School), and Chris Painter (Southern Wells Junior-Senior High School) as the Educators of the Year.