Customer Service
Rugged is in our name, but our customer service is far from it. We think customer service should be smooth and easy, so you can get back to what needs done. Our service reps are here to answer your questions and help you troubleshoot, because no one likes setbacks in the middle of a project.
Help us help you
When contacting us, here are some tips that will help us help you:
- If you’ve already placed your order we can find your info a lot faster if you have your order number on hand.
- Whether you’re needing help finding a part, verifying fitment, or processing something under warranty, chances are we’ll need your unit info to help you out.
Contact us and we'll be happy to help.
Your rugged projects are important to us too. We offer free standard shipping to the lower 48 states, as well as expedited and international paid shipping options.
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If our name says rugged, our parts better be as well. We provide a 1-year warranty against manufacturer defects on all of our products. This way you can get back to what you want to be doing, and we can get back to providing you the best in parts and accessories.
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If you've got a rugged question, we might already have an easy answer. Check out our FAQs.
LEARN MOREOrdered from these guys 3 times, always received the right items. Extremely prompt service! - Edward